Appointments are of high importance, and keeping scheduled bookings helps keep costs low for you. We realize that unforeseen circumstances might require schedule adjustments. If you need to cancel an appointment, we request at least 24 hours’ notice, if possible.
Cancellations with less than 24 hours’ notice will result in a cancellation fee, which is equal to 50% of the scheduled service.
To respect the time of clients and staff, we ask you to be on time for your appointment. Clients who arrive more than 15 minutes late will be required to pay a late fee. Clients who arrive more than 30 minutes late will forfeit their appointment and need to reschedule incurring a fee of 50% of the scheduled appointment.